Privacy Policy - Valmont

Valmont Security (“Valmont Security”, “we”, “us”, or “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use the Valmont Security App, or engage with our services.

By accessing or using our website or app, you consent to the collection and use of information in accordance with this Policy.

1. Who We Are

Valmont Security Ltd

Registered in England & Wales

Company No.:123456

Registered Office: UK London.

info@valmont-security.com

We act as the Data Controller for personal data collected directly by us and as a Data Processor for information processed on behalf of our clients (Admins).

2. Information We Collect

We may collect and process the following categories of personal information depending on your relationship with us:

a. From Website Visitors

Name and contact details (when filling enquiry forms)
IP address and browser information
Cookies and usage data

b. From Admin Users (Clients)

Business name, address, and contact details
Billing and payment information
Account login credentials
User activity and subscription details

c. From Task Force Members (Security Personnel)

Full name, contact number, and profile photo (optional)
Employment details and assigned site information
GPS location during shift check-in/check-out, before and after the shift (only when requested by admin)
Shift timings, duty logs, and incident reports
Device identifiers and app usage data

3. How We Use Your Information

We use your information to:

Provide and maintain the Valmont Security App and its functionalities
Authenticate users and manage access levels
Facilitate scheduling, attendance, and reporting for task force personnel
Communicate important updates or alerts
Process subscriptions, payments, and account renewals
Monitor service quality and ensure site security compliance
Improve our platform, customer support, and performance
Comply with legal obligations or respond to lawful requests

We do not sell or rent personal data to third parties.

4. Legal Basis for Processing

We process personal data under the following legal bases:

Performance of a Contract: to provide services as per the subscription or employment agreement.
Legitimate Interest: to improve our services, ensure security, and prevent misuse.
Consent: where required for optional features (e.g., marketing communications).
Legal Obligation: to comply with applicable UK laws and regulations.

5. Location Data

The Valmont Security App may collect location data only when the task force member is on active duty and has checked in via the app.

This helps verify on-site presence and ensure safety compliance.

Location tracking is disabled automatically outside active shift hours.

(If and only if the admin requests to track the location before or after the shift, we shall request the task force to give access to their location, and details will be fetched.)

Users can adjust location permissions anytime via device settings.

6. Data Sharing and Disclosure

We may share data with:

Authorised Admins and Super Admins – for legitimate operational purposes
Service Providers – for hosting, cloud storage, analytics, and payment processing (bound by confidentiality agreements)
Law Enforcement or Regulatory Bodies – where required by law

All third-party processors are vetted and comply with UK GDPR.

7. Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purpose it was collected for; or
Meet legal, contractual, or regulatory obligations.

Typically

Admin and subscription data: up to 6 years (for accounting/audit)
Task force logs and reports: up to 2 years, unless required longer for investigations

After this period, data is securely deleted or anonymised.

8. Data Security

We use appropriate technical and organisational measures to protect your data, including:

Encrypted communication (SSL/TLS)
Secure data storage and backups
Role-based access control
Regular security audits and monitoring

While we take all reasonable precautions, no system is entirely secure. Users share information at their own risk.

9. Your Rights (Under UK GDPR)

You have the following rights:

Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of data (where legally permissible)
Restriction: Limit processing under certain circumstances
Data Portability: Receive your data in a structured, commonly used format
Objection: Withdraw consent or object to processing for legitimate interest

To exercise these rights, contact us at info@valmont-security.com. We aim to respond within 30 days.

10. Cookies

Our website uses cookies to enhance user experience, analyse traffic, and remember preferences.

You can manage or disable cookies through your browser settings.

11. Data Transfers

If personal data is transferred outside the United Kingdom (for example, for cloud hosting), it will only be to jurisdictions with adequate data protection standards or through approved safeguards such as UK Standard Contractual Clauses.

12. Children’s Privacy

The Valmont Security App and website are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided personal data, contact us immediately for removal.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updates will be posted on our website with a revised “Effective Date.” Continued use of our services constitutes acceptance of any changes.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact:

Email: info@valmont-security.com

Valmont Security Ltd [Insert Registered Address, City, Postcode, United Kingdom]

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.